C7778 FAQ — Common Questions & Detailed Answers

Forgetting your password happens — resetting it on c7778 is straightforward and takes just 3–5 minutes.

Steps to reset your password:

• On the login page Go to "Forgot Password?" Click the link.
• Registered Mobile number or email address days.
• A 6-digit OTP will arrive — valid for 10 minutes.
• Verify with the OTP and set a new password.
• New password must be at least 8 characters must be at least 8 characters and include a number or special character.

If you don't receive the OTP, click "Resend". If the issue persists, contact us via live chat and your account can be recovered through KYC verification.

Withdrawals at c7778 are handled with full transparency. Here's a full breakdown:

Charges & Fees:

• C7778 does not charge any withdrawal fees.
• However, Mobile Pay, Nagad, or Rocket may apply their own transaction charges, depending on your mobile banking provider's policy.

Withdrawal Limit:

• Minimum Withdrawal: ৳500 per request.
• Daily Maximum: ৳50,000 for standard members; higher limits available for VIP members.
• Weekly maximum: ৳2,00,000.

Processing Time:

• Mobile Pay/Nagad/Rocket: typically 15 minutes to 2 hours।
• Bank Transfer: 1–3 business days।
• KYC verification is mandatory before your first withdrawal.

If a withdrawal is pending, track its status from your account's "Transaction History". If it's been more than 24 hours, contact support.

No — c7778 is strictly for users aged 18 and above. No one under 18 is permitted to open an account on this platform — this is a strict policy we enforce without exception.

Age Verification Process:

• You must provide your date of birth during registration — the system automatically verifies your age.
• Before your first withdrawal, KYC verification must be completed using your National ID or passport.
• If verification confirms the user is under 18, the account will be closed immediately and no withdrawals will be issued.

Advice for Parents:

• You can block c7778 on your own device using parental control software.
• If your child has accessed your account, notify our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming View page.

C7778 regularly hosts sports and casino tournaments — entry is completely free and everyone has an equal chance to win.

General Tournament Rules:

• Each tournament has its own specific Start and end dates includes — On the Sports Events page The schedule will be displayed.
• When you bet on a specific game or sport Points or Rating is credited.
• Players at the top of the leaderboard win the rewards.

Prize Distribution:

• 1st Place: Typically ৳50,000 to ৳5,00,000 (varies by tournament).
• 2nd–5th: Proportional cash prizes or bonuses.
• 6th–20th: Free spins or cashback bonus.
• After the tournament ends Within 48 hours Reward credited to your account.

Eligibility Conditions:

• A minimum balance of ৳500 is required in your account.
• Place at least one bet during the tournament to appear on the leaderboard.
• Bets placed with bonus funds do not count — only bets made with your real balance are eligible.

To view the list of currently active tournaments Rewards page Go.

A c7778 account may be temporarily locked for various reasons — but in most cases it can be resolved quickly and easily.

Common reasons for account lockout:

• Consecutive 5 or more times Incorrect password entered.
• A suspicious login was detected from an unrecognized device or location.
• KYC verification is incomplete or has expired.
• Self-exclusion activated by the user.
• Security review due to suspected terms & conditions violation.

Steps to resolve:

• Start by going to the login page "Password Reset" and check.
• If that doesn't work Live Chat— contact us to verify your identity.
• If your account is locked for security reasons, contact Support National ID card with photo may request.
• Usually Within 2–24 hours The account is reactivated.

Keep 2FA enabled and use only your own device to keep your account secure long-term.

Cricket betting is the most popular category on c7778 in Bangladesh. You can bet on all match types — IPL, BPL, World Cup, Test series, and more.

Simple steps to cricket betting:

• Log In and On the Sports Events page Go.
• "cricket" Select a category — all ongoing and upcoming matches will be displayed.
• Click on your preferred match and select your bet type.

Popular Betting Markets:

• Match Winner: Bet on which team will win.
• Toss Winner: Who will win the toss.
• Total Runs: Total runs in a specific over — more or less.
• Top Batsman/Bowler: Who will score the most runs or take the most wickets.
• In-Play Betting: Bet at real-time odds while the match is in progress.

Betting Rules:

• Click on your preferred odds to add them to the bet slip.
• Enter your bet amount — minimum ৳20 up to a maximum of ৳1,00,000.
• "Confirm Bet" Click the button to confirm your bet.
• If you win, winnings will be automatically credited to your account once the match ends.

For betting tips and analysis, visit our Betting Tips and Analysis View page.